Responsible Gaming Policy

Responsible Gaming Policy at GZONE

Committed to Safe, Ethical, and Balanced Play

At GZONE, we believe that online gaming should always be an enjoyable and responsible activity. Our Responsible Gaming Policy outlines our commitment to helping players stay in control, recognize potential issues early, and access the tools and support needed to maintain healthy gaming behavior.

Our Core Principles

We are dedicated to upholding the highest standards of player welfare and ethical operations. Our Responsible Gaming Policy is based on five key principles:

  • Gaming should be fun, not a financial solution

  • Players must be 21 years old and above

  • Transparency in gameplay, transactions, and rules

  • Easy access to tools for self-control and support

  • Ongoing monitoring and player education

Player Protection Tools

To support responsible play, GZONE offers a variety of tools you can use at any time:

  • Deposit Limits – Set a cap on how much you can add to your wallet.

  • Session Time Alerts – Stay informed on how long you’ve been playing.

  • Self-Exclusion – Take a break by temporarily or permanently suspending your account.

  • Account History Access – Review your transactions and game records for full transparency.

Recognizing Problem Gambling

While most players enjoy games responsibly, some may develop harmful habits. Warning signs include:

  • Gambling to escape stress or problems

  • Neglecting responsibilities due to gaming

  • Borrowing money or using savings to fund play

  • Feeling anxious or guilty after playing

If you notice these behaviors in yourself or others, we urge you to take immediate action.

Supporting Our Players

Our 24/7 support team is trained to handle responsible gaming inquiries with care and confidentiality. GZONE also encourages players to consult with independent organizations such as:

  • Gamblers Anonymous Philippines

  • PGS (Philippine Gaming Support)

  • NCPG (National Council on Problem Gambling)

We are here to guide you every step of the way.

Play Responsibly. Play Smart. Play Safe.
At GZONE, responsible gaming isn’t just a policy—it’s a promise.