Responsible Gaming Policy
Responsible Gaming Policy at GZONE
Committed to Safe, Ethical, and Balanced Play
At GZONE, we believe that online gaming should always be an enjoyable and responsible activity. Our Responsible Gaming Policy outlines our commitment to helping players stay in control, recognize potential issues early, and access the tools and support needed to maintain healthy gaming behavior.
Our Core Principles
We are dedicated to upholding the highest standards of player welfare and ethical operations. Our Responsible Gaming Policy is based on five key principles:
Gaming should be fun, not a financial solution
Players must be 21 years old and above
Transparency in gameplay, transactions, and rules
Easy access to tools for self-control and support
Ongoing monitoring and player education
Player Protection Tools
To support responsible play, GZONE offers a variety of tools you can use at any time:
Deposit Limits – Set a cap on how much you can add to your wallet.
Session Time Alerts – Stay informed on how long you’ve been playing.
Self-Exclusion – Take a break by temporarily or permanently suspending your account.
Account History Access – Review your transactions and game records for full transparency.
Recognizing Problem Gambling
While most players enjoy games responsibly, some may develop harmful habits. Warning signs include:
Gambling to escape stress or problems
Neglecting responsibilities due to gaming
Borrowing money or using savings to fund play
Feeling anxious or guilty after playing
If you notice these behaviors in yourself or others, we urge you to take immediate action.
Supporting Our Players
Our 24/7 support team is trained to handle responsible gaming inquiries with care and confidentiality. GZONE also encourages players to consult with independent organizations such as:
Gamblers Anonymous Philippines
PGS (Philippine Gaming Support)
NCPG (National Council on Problem Gambling)
We are here to guide you every step of the way.
Play Responsibly. Play Smart. Play Safe.
At GZONE, responsible gaming isn’t just a policy—it’s a promise.